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TomProPhoto · Complaints

Complaint
form

Something didn't turn out the way we planned? Write to me. I review every complaint personally, within 5 business days.

hello@tomprophoto.pl You can also write directly by email — I'll reply to every message.

tel. +48 519 779 031 Available 10:00–20:00, also via WhatsApp.
1. Fill in the form — provide the date and a description of the problem. The more detail, the faster I can act.
2. Email confirmation — sent automatically after submission. It contains your case number.
3. Reply within 5 business days — with a proposed solution: re-editing, a delivery fix, or a deposit refund.
[01]

Client details

This field is required
Enter a valid email address
[02]

Session details

Enter the session date
[03]

Complaint description

Choose a complaint category
Describe the problem in at least 20 characters
Consent is required
Reply within 5 business days.
Acknowledgement of receipt — automatically by email.
✓

Complaint received

Your message has arrived. You'll receive an automatic confirmation at the email address you provided. I'll reply personally within 5 business days with a proposed solution.